Privacy policy

Hingar · Last updated 9 November 2026

Hingar is business software made by Hello World Pvt Ltd, Malé, Maldives (“we”). It runs as a web app at hingar.app and as the Hingar mobile app for staff. This policy explains what information Hingar handles, why, and the choices you have. It applies to the web app, the mobile app and the Hingar Order customer app.

Who the data belongs to

Hingar is used by businesses to run their own operations: sales, orders, invoices, expenses, stock, staff and customers. The records a business enters belong to that business. Each business’s data is kept in its own database and is only visible to the people that business has invited.

What we collect

• Account details — your name, email address and, if you sign in with Google or Apple, the identifier they give us. Used to sign you in and to show who did what inside a business.
• Business records you enter — customers, orders, invoices, payments, expenses, items, staff records and similar. Entered by you or your colleagues to run the business.
• Customer contact details — names and phone numbers of a business’s customers, when staff record them on an order, invoice or loyalty card, or when a customer places an order online.
• Photos and documents — bank transfer slips, receipts and bills you photograph or upload so the app can read them. Stored with the record they belong to.
• Voice recordings — if you use the microphone to dictate an order or invoice, the recording is sent to our speech services, turned into text, and the recording is then discarded. We keep the text, not the audio.
• Device notification token — so the mobile app can alert you to new orders. Removed when you sign out.
• Technical logs — IP address, device type and error reports, kept briefly to keep the service running and secure.

How we use it

• To provide the features of Hingar to you and your business.
• To send the notifications you turn on (new orders, payment slips, messages).
• To read documents and speech you submit, using AI services, so you type less.
• To keep the service secure and fix problems.

We do not sell personal data and we do not show advertising.

Who we share it with

Only service providers that process data on our behalf, under contract, to deliver a feature:

• Hosting and databases (DigitalOcean).
• Push notifications (Apple Push Notification service, Google Firebase Cloud Messaging).
• Speech-to-text and translation (thaana.ai, Groq, Google), document reading (Google Gemini, Groq).
• Email delivery (Resend) and SMS delivery for bills and codes a business chooses to send.
• Sign-in providers you choose (Google, Apple).

We may also disclose information if the law requires it. A business can connect its own services (for example a bank feed or a booking channel); what those services do is covered by their own policies.

Security and retention

Data travels over encrypted connections (HTTPS) and is stored on access-controlled servers. Passwords are never stored in plain text. Business records are kept for as long as the business keeps its Hingar account, because they are its books. Technical logs are kept for a short period only.

Your choices and deleting your data

• You can see and correct your account details in Settings.
• You can turn notifications off in your phone’s settings or by signing out.
• Delete your account: email info@helloworld.mv from the address on the account, or ask the owner of your business to remove you from their team. We delete the account and its sign-in data within 30 days. Records you created for a business stay with that business, as its books, with your name on them as the person who entered them.
• Delete a business: the business owner can ask us to delete the whole business and all of its data at the same address. Legally required accounting records may be kept for the period the law requires.
• Customers of a business who want their details removed should contact that business.

Children

Hingar is a tool for businesses and is not directed at children under 18.

Changes and contact

If this policy changes we will update the date at the top. Questions: info@helloworld.mv.